Frequently asked questions

No. Axadle Play is a media player app. It plays playlists you already have access to on your Smart TV, streaming stick or set-top box. We do not sell or stream any content.

No. Axadle Play does not provide, host, rebroadcast or bundle any TV channels, movies, series or playlist subscriptions. You must add your own authorized playlist from a provider you legally subscribe to.

Axadle Play is available today on Android TV, Google TV, Amazon Fire TV, and Android-based streaming sticks and set-top boxes. Apps for Samsung Tizen and LG webOS are on our roadmap.

Yes. Choose "Try the Demo" on the first screen of the app to load a free demo library of public test streams and Creative Commons films, so you can explore Live TV, Movies and the player straight away.

When you open Axadle Player on your TV, a 6-character pairing code (for example 8X4K92) and a QR code appear on screen. Enter the code on our Activate page from your phone or computer and your TV links to your account instantly.

Install the free Downloader app from the Amazon Appstore, open it and enter the code 739281. The Axadle Player APK downloads and installs directly. You can also use the direct link axadleplay.com/dl.

Modern TV operating systems randomize or block access to hardware MAC addresses for privacy. Axadle Play generates a secure installation ID and a public Device ID instead, so activation works on every device.

Sign in to your Axadle Play account, open Playlists and add an Xtream Codes account (server URL, username and password) or an M3U/M3U8 playlist URL. An optional XMLTV link adds the programme guide. The playlist syncs to every TV you assign it to. You can also add a playlist directly on the TV.

Yes. Axadle Player shows Now & Next for every channel when your provider offers a guide: Xtream Codes accounts include one automatically, and M3U playlists can name an XMLTV guide in their header or in your account.

Yes, when your provider keeps a catch-up archive for a channel. Open Catch-up in the app to browse and play earlier programmes from those channels.

Yes. Each TV or streaming device is registered as its own screen under your account. The number of screens you can use at once depends on your plan, and you can assign different playlists to each screen.

Yes. Every new screen gets a 30-day free trial with all features, so you can test Axadle Player with your own playlist before choosing a plan.

Choose a plan on the Pricing page and contact us with "Contact us to buy". We activate the licence on your screens as soon as the order is confirmed.

Yes. Playlist passwords and M3U links are encrypted on our servers with AES-256, and the TV app stores synced credentials in the platform's encrypted storage.

In your account under Screens, choose Revoke next to the device. Its access token is invalidated immediately, and you can then activate a different TV in its place.

Sign in and open Account, then choose Delete Account and confirm with your password. Your profile, registered screens, saved playlists and licenses are permanently removed straight away.